Privacy Policy

1Information We Collect

We collect information you provide directly to us when creating an account, browsing products, or completing purchases:

• Personal Identifiers: Name, phone number, email address, and shipping addresses.
• Order & Transaction Records: Purchased items, transaction dates, amounts, delivery addresses, and payment methods (card details are tokenized securely via certified payment gateways).
• Device & Usage Data: IP address, device model, operating system, browser type, cookies, and app usage logs to prevent fraud.

2How We Use Your Information

Your data enables us to provide a fast, secure, and seamless shopping experience:

• Process and fulfill your orders, shipments, and customer service requests.
• Send real-time SMS, WhatsApp, or email updates on order delivery status.
• Detect and prevent fraud, unauthorized access, and payment abuse.
• Personalize product recommendations, curated offers, and seller storefronts.

3Information Sharing & Third Parties

We do not sell or rent your personal information to third parties. We share data only with:

• Verified Sellers & Suppliers: Necessary delivery details to pack and fulfill your order items.
• Logistics Partners: Courier and courier aggregator partners for doorstep parcel transit and delivery.
• Payment Processors: RBI-compliant payment gateways (UPI, Credit/Debit, Netbanking) for secure transaction settlement.
• Law Enforcement: Only when legally required to comply with Indian cyber laws and regulations.

4Data Protection & Security

We implement industry-standard 256-bit TLS/SSL encryption for all data in transit. Sensitive credentials and tokens are stored in encrypted databases with strict role-based access control.

5Your Rights & Choices

You have full control over your personal data:

• View, update, or remove your saved shipping addresses in your profile.
• Opt-out of marketing communications and promotional notifications anytime.
• Request full deletion of your account and associated history by reaching out to support.